JUST IN CASE
RETURNS AND EXCHANGES
We want you to be happy with your purchase and we will facilitate exchange on the following terms and conditions.
a. Returns are applicable on regular priced items only.
b. For returns, we allow exchanges for a different size or design of the same value. In the case where a higher value item is chosen, customers are required to top-up the additional amount.
c. We do not provide refunds for returns.
d. Postage charges to and fro will be borne by the customer and have to mailed back via a trackable postage mode only.
e. Kindly email us at firstname.lastname@example.org for more details on exchanges.
Defective / Wwrong items sent
a. We apologize if a defective or wrong item was sent. For such cases, we will require them to be mailed back to us via registered mail.
b. Kindly email us at email@example.com with a screenshot of the defect or incorrect piece for us to advise you further.
c. Do kindly seek our confirmation prior to returning your order.
*There may be a 1-2cm difference in our given measurements. In such cases, it will not be considered a defect and no exchanges will be carried out.