FAQ

Order Details

Can I amend my order after confirmation?

We process orders quickly, so we’ll do our best to help you with any changes in your order before it is prepared for dispatch. Send us a note as soon as possible at info@fittaactive.com

These changes can only be made if:

  1. The items are listed as available on the website.
  2. You have ordered the wrong size and would like to change it. You may NOT change the colour variant of the item you ordered.
  3. You have given us incorrect delivery or contact details.

Can I cancel my order?

We do our best to pack your orders as soon as we get them to ensure that it is processed and delivered promptly. This means that we will be unable to amend or cancel any orders after confirmation.

Singapore Delivery

What are the delivery options and when can I receive my order?

We currently offer three options so that you can choose the one that best suits your needs!

  • Registered mail: $2 ( 2 – 4 Working Days )
  • Courier Delivery: $4.50 ( 1 - 3 Working Days )
  • Self-Collection: Far East Plaza #04-119A

Upon confirmation, your order will be dispatched within 2 business days. For self-collection, your order will be ready for pick-up within 1 business day.

International Delivery

Do you deliver internationally?

We ship internationally to the following countries. For orders lower than the minimum purchase, we offer standard shipping for a flat fee per order.

Country

Flat Rate (SGD)

Free Shipping with min.spend

(SGD)

Delivery Time

(Business Days)

Australia

$20

$100

2-3

Hong Kong

$20

2-3

Indonesia

$20

2-3

Malaysia

$20

2-3

Philippines

$20

2-3

United States

$20

2-3

Taiwan

$20

2-3

Thailand

$20

2-3

Rest of world

$20

2-3

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